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How do i search items?
You can search items by different features such as by origine, by category, by price range, by age, by size and by ID number on our page at

How do i make a purchase?
You just need to go to page at and search for an item and add directly the item(s) you would like to purchase to your shopping cart. You than fill out the information form and complete your order by submitting the shipping method and filling out the final order form with your paypal account or credit card information.

What is the return policy?
If you are not satisfied with an item that you have purchased from us, you may return the item within 14 days of delivery for a full refund. The item must be returned in its original condition. Refund will be given as money back. Buyer is responsible for all return shipping charges.

Do you offer international shipping?
Yes, we ship internationally.

Where do you ship from?
We ship orders from our warehouse located in Istanbul, Turkey.

Do you combine shipping?
Yes, we are happy to combine shipping and system has already combine shipping discount. When you add items to cart, unit shipping charge will be reduced by system.

How long will it take to get my item?
It takes 3-5 business days by DHL and FEDEX.

What is the condition of the item?
We only sell first quality products. Each item will be tested before to make sure no damage, or no defective parts. We do guarantee that the items you receive will look as good as or better than the stock photo used. The condition is included in the description of each item listed on our online page at

Who pays for duties and customs fees?
If you order from THE UNITED STATES or AUSTRALIA there is no customs duty.


Import duties, VAT taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to purchasing. If you return items by any reason we refund only item prices. Delivery charges are not refundable.

What countries do you ship to?
We ship worldwide to any country.

Do you make custom orders?
Absolutely! We specialize in custom-made patchwork rugs and pillow covers. Contact us at  and let us know what are your needs.

Do you offer wholesale pricing on your products?
We offer wholesale prices on high volume orders. Please contact us for details at

When will you ship my item(s)?
We usually ship within 1 business days of clearing payments. If you order on Saturday or Sunday, your item will ship the following day, which is Monday.

Is your stock limited by the stock on the web?
No, we have larger stock. If you are interested in ordering large quantities, we also supply kilim rugs, patchworks, over-dyed patchwork rugs, pillow covers, bags and furnitures from our offline inventory. Please contact us if you would like more information of our benefits at



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