FAQS

1) Do the pillows come with the inserts?

The insert is not included.

2) Any other inserts available?

For those with allergies or who just prefer another fill, we can provide an insert manufactured with 100% new pure fiber. Please contact us for details.

3) How do I wash my pillow case?

Our pillow cases can be hand washed in cool water using phosphate-free detergent. Hang to dry and iron. No tumble dry!

4) Who makes your pillows?

All pillows are handmade by Vintagepillowsstore.

5) Where are the pillows made?

We create the pillows by hand in Konya and İstanbul.

6) How are the pillows shipped to me?

Pillows are shipped using Fedex or Dhl service.Shipping is FREE for All Over 100 USD! We'll gladly include a gift note with a personalized message, so simply leave us details about what the note should say in the 'Special instructions for seller' section on the first page of your Check Out process.

7) Is your site secure?

Yes! We use Shopify for our shopping cart functionality and it has over 250,000 stores just like this operating around the world.  Your credit card payments are processed using our own merchant gateway that utilizes industry-standard SSL technology to keep your information safe. Our website automatically encrypts your confidential information in transit from your computer to theirs using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available). Before you even register or log in to our site, our server checks that you're using an approved browser - one that uses SSL 3.0 or higher.

8) How long have you been around?

We started her small family business in 2010 and we have store in Amazon and Ebay.

9) How can I get in touch with you?

Contact our at contact@vintagepillowsstore.com anytime.